Honest framing: this is a launching offering, not a 200-engineer NOC. We provide founder-reviewed runbooks, tiered support packages, and structured monitoring for FinTech, HealthTech, and SaaS scale-ups already running on AWS. Built to ISO 27001 standards.
Founder-Reviewed RunbooksTiered Support PackagesOperations by tier.
Operations work scaled to your maturity. Standard tier covers monitoring, alerting, and patch management. Pro tier adds incident response and managed security ops. Enterprise tier includes 24/7 on-call coverage with documented playbooks.
CloudWatch dashboards configured for your specific workload patterns. Custom metrics, synthetic checks, log aggregation. Alerts route to your existing channels. Not generic dashboards — instrumentation tailored to what your application actually does.
Every alert maps to a runbook. Every runbook has been founder-reviewed before activation. Pro and Enterprise tiers include first-line response with documented escalation paths. Incident post-mortems for every Sev 1.
Systems Manager Patch Manager configured for your maintenance windows. Configuration drift detection via Config rules. Compliance reporting against your selected framework. Automated remediation for common drift scenarios.
AWS Backup centralized policies. Cross-region replication for critical workloads. RTO/RPO targets defined and validated quarterly. Documented disaster recovery procedures, tested in non-production. Not theoretical — actually exercised.
GuardDuty findings reviewed and triaged. Security Hub aggregation across accounts. CloudTrail analysis for anomalous activity. Automated response for known attack patterns. Quarterly posture reports for audit cycles.
Monthly cost review against budget. Reserved Instance and Savings Plan optimization. Compute Optimizer recommendations triaged and applied. Capacity forecasting tied to business metrics. Cost is operated, not just monitored.
Different operational maturity needs different support depth. Standard tier for established workloads needing baseline monitoring. Pro tier for compliance-aware ops. Enterprise tier for 24/7 incident response with documented playbooks.
Monitoring set up against your specific workload patterns. Alerts route to your existing channels. Patch management on a defined cadence. Monthly cost review. Quarterly capacity check. Business-hours response to operational questions.
Everything in Standard, plus continuous security posture monitoring (GuardDuty/Security Hub triage), compliance evidence collection, incident response with documented runbooks, and audit prep support. ISO 27001 aligned operations.
24/7 incident response with documented escalation. Founder accessible for Sev 1 incidents. Quarterly DR exercises. SLA-backed response times. Suited for regulated FinTech and HealthTech where operational continuity is non-negotiable.
CloudOps is for established workloads that need operational discipline. Honest framing: this is a launching offering, building gradually with deliberate quality over scale.
Scope depends on workload complexity, account count, and incident expectations. Every engagement starts with a free discovery call — we share full pricing before any commitment.
All tiers include AWS Cost Explorer integration, ISO 27001-aligned operational procedures, and quarterly capacity reviews. Pricing in USD or AUD on request.
The AWS-certified specialist on your discovery call leads the implementation team on your engagement. No bait-and-switch. No junior-led delivery.
Don't see your question? Book a 30-minute call and ask directly.
Book a call →No sales pitch. We'll walk through your current operational maturity, identify the highest-leverage gaps, and tell you honestly which tier (if any) fits your situation. If we're not a fit, we'll suggest who is.
★ AWS Advanced Tier Services Partner · ISO 27001:2022 · ISO 9001:2015 · 5× AWS-Certified Founder
